My name Steve Raines and I am the VP of Operations at Cook’s Mechanical Services and I would like to commend your staff for a job well done. The weather the last couple of weeks has taken it’s toll, as I have tacked in mud, salt and lord only knows what else onto the hardwood floor in my office. I left Wednesday thinking that all that salt would only smear during an attempt to clean was undertaken, and I would come in to a mess on Thursday morning, however to my surprise my floor and the rest of my office looked as good as the day I finish my remodeling. I am sure that it is only through outstanding attention to detail that such things are accomplished and wanted to take a moment to say that I appreciate you and your staff for taking pride in the critical service that you provide to business like ours who depend on you to help us maintain not only a quality work environment, but a professional image as well. 
Best Regards
Steve K. Raines
V.P. of Operations
Cook’s Mechanical Services
Thank you so much for making my business look so lovely. I am very lucky that you put such caring and effort into your work.  Many thanks for your efforts - especially today when I truly needed the help.  I let out a cheer when I walked in the door. I can tell you worked very hard and it showed.
Many thanks again, from a very satisfied customer. 
--Suzanne Smith
To Whom It May Concern:
Please consider this a letter of reference for Your Way Cleaning Services.
Your Way Cleaning Service has cleaned our properties for the past 5 years. As property owners, we are VERY particular about the cleanliness of our properties and Your Way Cleaning Service has always done an excellent job. Their staff is highly professional and the work is always done on time and to our expectations. I would recommend Your Way Cleaning Services without reservation. 
--Stan Jones
Dear Your Way Cleaning Services,
You gave my life a big lift when I saw the job you did in my business. I was very lucky to find honest hardworking people like you to clean my place.
Thank you for the perfect job you did. I will definitely tell my friends and co-workers about you. Count on me to be your customer for life.
--Judy Fenton
Dear Your Way Cleaning Services,
It is good to come into a clean office on Monday morning and smell the freshness of cleanliness throughout the building. It is good to know that I can focus on my customers and not worry about my employees complaining to me about the cleaning. This is definetely a change from the past.
--Linda P.
Dear Bobby, 
You have done another wonderful job in my office. As always I know that I can count on you for your reliability and good work. Thanks for a great job.
--Mike Stone of RealVal/Kingsport TN
Press Release:


Your Way Cleaning Service Receives 2014 Best of Kingsport Award 

Kingsport Award Program Honors the Achievement

KINGSPORT June 5, 2014 -- Your Way Cleaning Service has been selected for the 2014 Best of Kingsport Award in the Janitorial Services category by the Kingsport Award Program.

Each year, the Kingsport Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Kingsport area a great place to live, work and play. 

Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Kingsport Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Kingsport Award Program and data provided by third parties. 

About Kingsport Award Program

The Kingsport Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Kingsport area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Kingsport Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.

SOURCE: Kingsport Award Program


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